Posts Tagged White House
Mr. Orszag, Please Hold the Mayo
Posted by Hal Andrews in For Consumers, Healthcare Policy, Healthcare Reform on September 30th, 2009
While we have spent the last two weeks using our GPS to report the 747 hospitals that the Hospital Value Index™ identified as Best in Value, we noticed over the weekend that Mr. Orszag is still lost with his Atlas.
In the September 27 edition of The New York Times, Sheryl Gay Stolberg reports on the White House’s intensive lobbying efforts to find a Republican Senator to support its vision for health reform. One example cited is a dinner of “lamb loin and Scottish salmon” between Mr. Orszag and Senator Susan Collins, during which Mr. Orszag reportedly e-mailed questions to Dr. Dennis Cortese at the Mayo Clinic.
As articulated here before, the Mayo Clinic has much to recommend it, but low cost, high value healthcare is not among them. Having walked the corridors of hospitals in more than 30 states, I am certain that the medical foundation model is not something that can be replicated successfully throughout America. If, however, Mr.Orszag is bound and determined to use the medical foundation model as the blueprint for national reform, we would again suggest using the GPS to find his way. Using the GPS will point him to the Billings Clinic, which the Hospital Value Index™ reveals produces the highest value of any of the medical foundation or clinic model in the U.S.
Better yet, we would suggest that Mr. Orszag join us at the Voices of Value™ Summit to learn what the 747 Best in Value hospitals have in common that allows them to produce high value care in urban and rural America, in teaching and non-teaching settings, whether for-profit or not-for-profit.
A Response to President Obama’s Call For Good Ideas
Posted by Hal Andrews in For Consumers, Healthcare Financing, Healthcare Policy, Healthcare Reform, Value-Based Purchasing on September 11th, 2009
On Wednesday night, President Obama called for ideas to improve the proposals in Congress to reform healthcare. Taking him at his word, I propose the following for healthcare (not simply health insurance) reform.
My Foundational Premises:
Let me first state the two critical foundational premises that inform my proposals.
First, I don’t think that personal health records or electronic medical records will bring any cost savings to the system. I note that some of President Obama’s advisors agree. In any event, absent 100% inter-operability, PHRs and EMRs will always hit the “End of the Line”, to quote the Traveling Wilburys, most likely when a physician is in urgent need of the information. The only entity in the U.S. that can guarantee anything approximating 100% deployment is the Federal government, the most obvious example of which is the Social Security account.
Second, I think the HSA concept is a good one. Consumerism pervades every aspect of the American economy except for those health care services for which Medicare has established a fee. In contrast, consider how Americans shop for plastic surgery, cosmeceuticals, alternative therapies, and organic foods. I believe that training consumers to make unique value decisions in health care purchases is a good and necessary idea. Even when the tax-deductibility of employer-sponsored health benefits inevitably crumbles (the only real way to pay for reform), I think a tax-advantaged Health Savings Account is good policy.
My Plan:
I know that a good political plan should be summarized in three points, but healthcare merits a few more. Hence, the following eleven points represent a direction that the Federal government could take that would at once be palatable to a majority of working Americans, reap long-term cost-savings and other benefits such as allowing Americans to retain decision-making power over personal healthcare decisions and immediately incentivize the healthcare financing and delivery system to deliver far more value for the money.
- Couple the issuance of a Social Security card to newborns with a tax-advantaged HSA and a PHR.
- Similar to Senator Kerry’s proposal in the 2004 Presidential election, purchase a 25-year term catastrophic insurance policy for the child at birth.
- Deposit $2,000 per year into the HSA for preventive care.
- Marry SCHIP reform/expansion with those HSAs to deliver preventive care, specifically to incorporate CDC guidelines. Between preventive care and catastrophic coverage, we can cover the vast majority of every child’s healthcare needs.
- At age 18, allow the child to convert the balance of the HSA into a 529 account for college expenses.
- At age 24, “sweep” the balance of the account, if any, into the now-adult’s Social Security account and purchase a new 40-year catastrophic policy.
- For adults, a call for personal responsibility is critical – the healthcare delivery system is only 10% of the issue, while behavior and genetics are each more than 30%. For the 30%+ that is behavioral, ERISA should be amended to allow employers flexibility to provide incentives, but not penalties, for improved health behaviors. For the 10% that is related to healthcare purchasing, knowledge is power, and price/cost transparency is necessary to allow consumers to evaluate the value of the care that they need.
- The hardest issue, but perhaps most crucial, is the need to address the employer-sponsored tax benefit in a rational fashion so that the consumer/patient is incented to control the costs. The most likely positive unintended consequence of reform is the behavioral change that price/cost transparency would bring.
- Repeal of the McCarran-Ferguson Act is essential to health insurance reform. It is widely cited that Medicare’s administrative costs are lower than those of commercial insurers. CMS obviously has the benefits of scale that allow a lower administrative cost as a percentage of dollars paid. The critical fact in comparing CMS to United or Aetna or Wellpoint is that CMS does not have to follow state insurance regulations, which allows it to administer a global budget with one adminstrative team. In contrast, insurers with multi-state operations have tremendous duplication of the same essential function, which is required to comply with differing state requirements. It may seem counter-intuitive to Republicans to federalize the oversight of the insurance industry to eliminate the barriers presented by state-to-state regulation. In a sense, it is a restriction of state authority; in another sense, it is deregulation. Wise regulation can level the playing field across states for private players to compete at an administrative cost level with each other and with CMS.
- Address the issue or pre-existing conditions. Whereas the President seems to believe his version of the reforms will make them a non-issue, Republicans must address this one issue that resonates with most tax payers. If federal oversight is in place, and barriers to interstate competition lowered, wider risk pools will be available to the average consumer, thereby spreading the coverage cost over a larger base. In any event, pre-existing conditions cannot be allowed to prevent Americans from obtaining affordable insurance coverage.
- To date, Washington has focused almost no attention on the healthcare delivery side, which is the most complicated aspect. For starters, carefully analyze the 747 hospitals celebrated by The Hospital Value Index™, which should rightfully be the models of healthcare delivery reform, not just Mayo, the Cleveland Clinic and Intermountain. These examples routinely cited by the White House as models of reform cannot be replicated, mostly because they are geographic or demographic outliers. There are literally hundreds of hospitals delivering great value — go find them, find their commonalities, and start there.
A few concluding thoughts:
The White House, and particularly Peter Orszag at the OMB, are fixated on Dartmouth Atlas, which uses 2005 Medicare data as a prescription for reform. As we have demonstrated in our analysis, a “GPS” approach that evaluates the most recent all-payer data is much more insightful than an Atlas.
Elements of this plan do not provide immediate coverage for all uninsured, but it could be adapted to “grandfather” in every person in the U.S. who is under 18 at the effective date of the plan. It would, however, provide a much more targeted program than SCHIP, presumably at a lower cost. My belief is that the combination of a distinctly Democratic concept (Social Security) and an equally distinctly Republican concept (HSA) would allow a truly bipartisan solution.
I keep waiting for a call for shared sacrifice from Washington; instead, all of the bills or proposals shelter labor from any sacrifice in insurance reform. Health reform for all must mean ALL, not everyone except organized labor. As George Will suggests, we will all be much better off when 7% of the workforce stops making all the rules.
All of this requires more thought and discussion, but I think it is fairly reasonable.
A Real Reform Idea from the Joint Commission
Posted by Hal Andrews in For Consumers, Healthcare Financing, Healthcare Policy, Healthcare Reform on September 10th, 2009
Earlier today, the Joint Commission announced the launch of the Center for Transforming Healthcare. The full details can be found here, but the idea is to team up with top hospitals and health systems across the country to use new methods to find the causes of and put a stop to dangerous and potentially deadly breakdowns in patient care. The first initiative is to “improve hand washing failures that contribute to health care-associated infections that kill nearly 100,000 Americans each year and cost U.S. hospitals $4 billion to $29 billion annually to combat.”
As referenced in David Goldhill’s article in the September issue of The Atlantic, what is troubling is that just obeying what your mother told you 3,684 times can generate as much as $30B in savings (or 37.5% of what the entire pharmaceutical industry wants to “contribute” to healthcare reform). Fundamentally, that suggests a simple lack of discipline throughout hospitals, and it is hard to pin the blame for that on the executive suite. As we have previously suggested, personal responsibility is a key, though forgotten, element in healthcare reform. If we need to start with the basics, so be it – let’s go.
What is exciting from a value perspective is that the first initiative is common-sense, low cost, and clearly proven to reduce infections. I am not sure whether success in this area requires organizational process improvement (Six Sigma, Lean) or just cultural change through inspired leadership.
I am also not sure why these initiatives always start with the “name” hospitals, though I applaud them for acknowledging their need for improvement. With the Hospital Value Index™, we are constantly reminded that the highest value healthcare in America is often delivered at hospitals that don’t make the U.S. News and World Report list. Let’s hope that the Joint Commission broadly embraces the hospitals that nobody talks about in the near future, where most of us receive our care.
I am sure that this initiative does not cost much money, and it will clearly save lives and dollars. If the White House is serious about the path to reform, it is the everyday blocking and tackling that will get us there. Kudos to Mark Chassin for demonstrating leadership in this area, and let’s hope that others follow quickly and forcefully.
Thoughts on the Healthcare State of the Union
Posted by Hal Andrews in For Consumers, Healthcare Policy, Healthcare Reform on September 9th, 2009
I will give the President his due – he is a magnificent speaker, on par with Clinton, Reagan, Kennedy and Lincoln as one of the greatest orators in American history. However, the task before the country is to reorganize almost 20% of the United States economy in 90 days to preserve our economic stability, so extraordinary oratory is not enough. With that, a few thoughts from a healthcare businessman, not a politician, on tonight’s speeches:
- Is it possible for Republicans to be more tone deaf than to have a cardiac surgeon from Louisiana give a response to the President’s address? Maybe they thought Dr. Kevorkian would give a rebuttal. Is malpractice reform really the best Republican idea? At best, it is a 1% solution to the issues before us. As to rationing, it already happens, even if subtle ways. Cardiac surgery is not one of those subtleties – cardiac surgeons are not famous for performing bypasses on indigent patients.
- President Obama spoke for almost an hour and talked almost exclusively about health insurance reform. Does it concern you to think that it takes an hour tonight, in addition to most of August, to talk about insurance reform? Insurance reform is the easy issue for the American citizens – perhaps no other issue in the history of polling is so heavily slanted as it is against the insurance industry. If it takes all year to address the low-hanging fruit, how will Congress ever understand healthcare delivery? For a guess, see the first bullet above.
- As to the insurance reform suggestions, it sure sounds poll-tested – no caps on lifetime coverage (who pays for that?), no denials for pre-existing conditions, etc. Do Congress and the White House really think that the insurance companies will fail to pass the proposed taxes and incremental costs onto the policyholders?
- We will discuss in much more detail next week our “747 concept”. For now, we beg the White House to expand their search for examples of what is right and replicable about healthcare value. Professor Nicholas John Spykman once said, “Geography is the most fundamental factor in the foreign policy of states because it is the most permanent. Ministers come and ministers go, even dictators die, but mountain ranges stand unperturbed.” The theory of geography as destiny applies to healthcare, too, as does demography. Intermountain Healthcare has done some really innovative things, and Brent James, M.D. is well-regarded, but much of Intermountain’s success is due to a largely homogenous, if not teetotalling, population.
- When did the cost of health insurance for Congress become the benchmark for “affordable”? Is that compared to plans for union members?
- The President firmly stated that the public option has to be self-sustaining from premiums? History suggests how that works – lower premiums=fewer benefits. The public example is CoverTN; the private examples are often fined by insurance regulators for misleading consumers on the amount of the benefit. History also suggests that government sponsored plans are subject to lobbying for increased benefits, which usually become unfunded mandates. If the public option has to pay for itself from premiums, and Congress establishes minimum benefits, then premiums increase, right?
- In speaking on healthcare for an hour, the President mentioned value only once.
- In speaking on healthcare for an hour, the President never mentioned individual behavior or personal responsibility, except for the proposal to require everyone to obtain healthcare coverage like auto liability coverage. Anyone notice that was one of the three times (the others being malpractice caps and no federal funding of abortion) that the Democratic side of the chamber sat on their hands?
- The President called out Alabama as the example of a state in which a single insurer dominating a market, with the clear inference that less payer competition is worse for Americans. The Hospital Value Index™ study suggests just the opposite of what the President stated – higher value markets are usually characterized by less competition on the payer side, whereas lower value markets are often characterized by more competition on the payer side.
- Finally, the President finished with a predictable appeal to Senator Kennedy’s legacy. Two things come to mind: First, watching Speaker Pelosi glowing while hearing the stirring tribute to Senator Kennedy was ironic, given that she appears to have failed to grasp his legislative genius. History suggests that Senator Kennedy would take as much ground on healthcare reform as he could get this year, and return next year to fight for more. That stands in stark contrast to Speaker Pelosi’s stance that there is no bill without a public option. Second, as to the President’s remarks regarding Senator Kennedy’s appeal to morality, if we have learned anything in this country, isn’t it that morality as the foundation for government policy is built upon sand? Wasn’t morality the underlying justification for the idiocy regarding death panels? We might be better off if both parties left morality to the church, as the separation of church and state suggests.
So, now the hard work begins. The good news is that there are 747 hospitals that are exemplars for healthcare reform, and next week, Washington will know who they are.
2009-2010 Hospital Value Index™ – Release 3 Big Cities Low Value
Posted by Editor in Data Advantage, For Consumers, Value-Based Purchasing on September 8th, 2009
HOSPITALS IN LARGEST U.S. CITIES OFFER THE LEAST VALUE
Study Finds Markets Such as Los Angeles and San Francisco Score Particularly Low, while Charlotte, Rochester and Pittsburgh Score Highest
2009-2010 Hospital Value Index™ – Release 3 Big Cities Low Value
Nashville, TN – According to the most recent Hospital Value Index™ results, a study that analyzed data from more than 4,500 hospitals across the United States, hospitals in the largest U.S. cities generally offer a low value of patient care compared to elsewhere in the country.
“Our findings conclude that these urban areas offer less affordable and less efficient care, which affected the overall performance of the market,” said Hal Andrews, Chief Executive Officer of Data Advantage, the company that developed and maintains the Hospital Value Index™.
“Ironically, we found that the hospitals with which the White House and its advisers are most intimately familiar deliver low healthcare value against every benchmark ‐ city, state, CMS Region, and the U.S.”
For example, the Chicago market ranked 88th out of the 100 largest markets, just one spot behind McAllen, Texas and one spot ahead of Honolulu. Other than Fort Myers and Las Vegas, the lowest‐ranking large markets were all in California. The top five states in delivering value were North Dakota, Iowa, Montana, South Dakota, and Maine. The bottom five states were New Mexico, Arkansas, California, Hawaii, and Nevada.
“Like every other good and service, price is an essential part of healthcare value,” said Andrews. “For California, prices are relatively high, even after adjusting for national wage variances. The uninsured, underinsured and health savings account members are disproportionately harmed by the high prices, without receiving superior quality, outcomes or patient experience in exchange.”
“The rules have changed ‐‐ whether because of the economy, health reform or Value‐Based purchasing, and quality alone is not a sustainable strategy for the U.S. hospital industry,” said John Morrow, one of the authors of the study. “These organizations will need to be accountable to their communities for their performance on value and be transparent about doing so. The Hospital Value Index™ is a means toward that end.”
The latest study from the Hospital Value Index™ used the most current and comprehensive set of publicly available data, including Hospital Compare data released by CMS in July 2009, to analyze more than 4,500 U.S. hospitals to discover where patients can find the best value of care in their community. The Hospital Value Index™ researchers analyzed a variety of public data on hospital quality, price, efficiency, and patient satisfaction. The Hospital Value Index™ is updated frequently to reflect the dynamic impact of change occurring in the hospital industry.
Data Advantage will release the complete 2009‐2010 Hospital Value Index™ results on September 15 in Washington, D.C. For more information on the Hospital Value Index™ findings, please visit HospitalValueIndex.com or this site, www.TheHealthcareValueBlog.com.
A Call for Sacrifice by the People, for the People
Posted by Hal Andrews in For Consumers, Healthcare Policy, Healthcare Reform on August 30th, 2009
I had the opportunity to spend a few minutes with a United States Congressman yesterday and discuss healthcare reform. From that discussion, as well as numerous media accounts, I think it is clear that the American people are frustrated in a deeply authentic way with what is happening, or not, in Washington D.C.
Is healthcare reform central to the long-term fiscal and economic health of the United States? I am sure it is – $37T (present value) of unfunded Medicare liabilities is simply unfathomable. Yet today’s healthcare debate in Washington, D.C. is focused on “just” $1T.
Maybe the American people don’t understand the intricacies of healthcare reform, and maybe they don’t even care. However, I believe that they are smart enough to know that fixing a problem as big as healthcare will require that everyone make sacrifices.
Maybe the American people do know in their hearts and in their expanding guts that they are to blame, and maybe they want to be inspired by someone who can help them to remedy their mistakes. Maybe the American people know there is no free lunch on healthcare reform, and maybe they know that they could skip a meal or two anyway. Maybe they are really angry because the Government of the People is not being candid with the People.
Maybe the anger and anguish of August is that the American people know that the medicine of healthcare reform does not come in grape or bubblegum flavors or in a tablet that dissolves on the tongue. Maybe they know the medicine will be very hard to swallow, and maybe it will make some people sick. Maybe they simply want leaders in the White House and Congress to tell the truth, the whole truth, and nothing but the truth.
What if they are prepared for that? What if, as citizens of the greatest nation in the world, they just need to be asked?
Have we had the discussion of whether healthcare is an unalienable right? No. Should we? Probably. Will we? Probably not.
Even so, in the history of this great nation, when called to sacrifice for the greater good, the American people have proven to be without peer. Do we still have it in us? Do we possess the character of the “Greatest Generation”?
I am not certain, but I won’t ever know unless someone calls the question. Where are the leaders? When will they call for sacrifice by the People, for the People, and for this great nation?
Viewpoints on Reform – July 10
Posted by Hal Andrews in Healthcare Reform on July 10th, 2009
As pressure continues to build in Washington this week, several prominent voices are beginning to raise crucial questions:
- In today’s edition of The New York Times, David Brooks wonders when Congress and the White House plan to take up the critical issue of health care inflation;
- In today’s edition of The Washington Post, the editorial page ponders How Not To Fix Health Care
- In this morning’s edition of Roll Call, the story Blue Dogs Objections Could Delay Release of Health Care Bill highlights objections to the proposed Medicare-based payment rates under a public option
Meanwhile, many healthcare executives on the provider and payer side wonder when Congress or the White House plan to think about changes to the delivery system itself, as opposed to rearranging the deck chairs on the Titanic. Many with whom I have spoken are especially puzzled given the prominent role of Nancy-Ann DeParle in the reform discussions. Ms. DeParle is very familiar with the provider side of healthcare generally, and one of the first real “medical home” delivery systems was built in her hometown of Rockwood, Tennessee in 1996.
Real reform will only occur with changes to coverage, payment and delivery systems. Any “reform” that does not address all three legs of the stool will not be reform at all.

