Posts Tagged benchmarking

“10 Steps” vs. “10 Markets”: The Dartmouth Atlas vs. Hospital Value Index™ GPS

Last Wednesday and Thursday, The New York Times published 10 Steps to Better Health Care, an opinion piece by Atul Gawande, M.D., Donald Berwick, M.D., Elliott Fisher, M.D. and Mark McClellan, M.D. Like some who commented on the article, we are not quite sure what the “10 Steps” are.

We do, however, understand that the “10 Steps” are intended to point us to a broader spectrum of markets that might be instructive for understanding reform of the health care delivery system, which has recently been relegated to the background by the White House and Congress.

Once again, however, we think that using a GPS is a better homing device than an Atlas. As described in the article, Dr. Gawande et al. invited healthcare stakeholders from a diverse group of markets for a summit, presumably based upon information gleaned from the Atlas study.

We believe that canvassing diverse marketplaces is essential, so in that respect, we agree with the Atlas approach. At the same time, we think that selecting models for healthcare reform benefits from a robust and transparent analytical framework. As highlighted here before, we believe that the use of old Medicare data leads to erroneous conclusions as compared to more recent all-payer data.

Based upon our most recent Hospital Value Index study, we have identified the Core Based Statistical Areas (CBSAs) with the highest value hospitals.

 

First, we compare the markets cited in The New York Times with the results of our study:

“10 Steps to Better Health Care”, New York Times, Dr.Gawande et al. Hospital Value Index™ Overall CBSA Rank Hospital Value Index™ Mean Index Score
Asheville, North Carolina 214 58.96
Cedar Rapids, Iowa 38 67.72
Everett, Washington 678 48.13
La Crosse, Wisconsin 39 67.68
Portland, Maine 225 58.72
Richmond, Virginia 269 57.33
Sacramento, California 524 51.92
Sayre, Pennsylvania 181 59.63
Temple, Texas 423 53.92
Tallahassee, Florida 202 59.21

We note that, as defined by ESRI, there are 939 CBSAs in the United States. While two of the markets highlighted by Dr. Gawande et al. have great merit, others are average at best. We offer the following markets as a substitute.

 

First, we offer a market ranking for the largest 100 CBSAs in the United States.

Hospital Value Index™ Top Market Rankings –100 Largest CBSAs

Market

Mean Index Score

Charlotte, North Carolina 66.92
Rochester, New York 62.18
Grand Rapids, Michigan 61.92
Pittsburgh, Pennsylvania 61.91
Knoxville, Tennessee 61.38
Omaha, Nebraska 61.01
Columbus, Ohio 60.42
Virginia Beach-Norfolk, Virginia 59.91
Youngstown, Ohio 59.48
Dayton, Ohio 59.19

We believe that high-performing large markets indicate patterns of practice that are fairly well-ingrained. We do not have objective research to explain the performance, though we know enough about the dynamics of these high-value markets to make educated guesses about the drivers of performance.

 

Second, we offer market rankings irrespective of size.

Hospital Value Index™ Top Market Rankings – All CBSAs

Market

Mean Index Score

Clarksburg, West Virginia 77.99
Maysville, Kentucky 77.26
Mayfield, Kentucky 75.46
Oil City, Pennsylvania 75.01
London, Kentucky 73.94
Billings, Montana 73.93
Williamsport, Pennsylvania 73.82
St. Joseph, Missouri-Kansas 72.02
St. George, Utah 71.36
Sioux City, Iowa-Nebraska-South Dakota 71.09

These markets are more similar in size to those selected by Dr. Gawande et al. Most of these markets are characterized by having only one hospital, which indicates outstanding performance by those hospitals. In turn, that performance may or may not be replicable and/or instructive for the nation as whole.

We remain very hopeful that the White House and Congress will eventually focus on healthcare delivery system reform as a foundation of healthcare reform. When they do, we suggest that a GPS will help us find our way more accurately than an Atlas.

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Get ready for value-based purchasing

May 04, 2009 | Healthcare Finance News Staff

Remember the halcyon days of 2007, when the stock markets reached their peak?

In the midst of the boom, Congress instructed the Centers for Medicare & Medicaid Services to submit recommendations for an initiative called Value-Based Purchasing, or VBP. In November 2007, CMS delivered the outline of a VBP initiative to Congress.

This past November, CMS issued a release delineating the long-awaited VBP proposal for physicians. Since then, CMS – particularly Thomas B. Valuck, MD, medical officer and senior advisor to CMS – has spoken widely about its plans to implement VBP.

KEY CONSIDERATIONS.

The lynchpin of VBP is “to transform Medicare from a passive payer of claims to an active purchaser of care.” In a nutshell, VBP proposes to link payments to results, including quality, efficiency, patient satisfaction, and other measures. CMS’s November 2007 proposal suggests that hospitals should be rewarded for attainment (i.e., sustained excellence) and improvements from a baseline. For the measures that CMS incorporates into VBP, hospitals will be ranked against national benchmarks.

Every hospital executive knows about present on admission (POA), recovery audit contractors (RAC), hospital acquired conditions (HAC), payment for performance (P4P), HCAHPS, Never Events and Core Measures. Many hospital executives have approached these initiatives as discrete and unrelated. Connecting the dots of these seemingly unrelated initiatives reveals the outline of VBP.

If you ask a hospital CFO to estimate the amount of revenue at risk under POA, RAC, HAC, Never Events and P4P, most of them can get to 5-10 percent of revenue pretty quickly. With the turmoil in the stock markets and relentless cost pressures of clinical personnel and technology, hospitals should have a new urgency to understand where they are in a VBP environment.

THE GOOD AND THE BAD.

First, the good news – CMS intends to provide incentive payments for attainment and improvement. If your hospital compares favorably against the applicable benchmark for attainment, CMS plans to reward your hospital for sustaining that excellence. At the same time, CMS also proposes to reward your hospital for making improvements against the applicable benchmarks from one year to the next.

The first step to prepare for VBP is to compare your hospital against your peers to assess your performance in quality, efficiency, patient satisfaction and other measures that CMS mandates. The second step is to embrace competitive benchmarking as a key discipline throughout your organization to ensure continual and incremental improvement against your peers.

Now, the bad news. If Congress was contemplating VBP in 2007 when the economy was at its all-time high, then today’s economic woes seem likely to accelerate the concept. A plan unveiled by Sen. Max Baucus (D – Mont.) this past November outlines a path to quality and affordable healthcare, and advocates the implementation of VBP, though a bit more slowly than CMS has proposed. The Baucus plan, which incorporates many of the tenets of President Obama’s plans, is a possible launch pad for reform in the Obama administration.

ACT NOW!

Value can, and will, be defined for healthcare, and CMS is leading the charge. History suggests that private payers will not be far behind. VBP, in some form, is headed to a hospital near you.

Hospitals have always ultimately adapted to changes in the financing of healthcare, but usually reluctantly and slowly. If you don’t know your hospital’s value proposition today in comparison to its peers, time is not on your side. If you don’t join the discussion on how value should be defined, others will fill that void.

On the other hand, hospitals that embrace benchmarking to understand performance against regional and national benchmarks will be poised to receive higher reimbursement and improved market share in an increasingly competitive healthcare landscape.

Hal Andrews is the chief executive officer of Data Advantage, LLC, based in Nashville, Tenn.

This article originally ran in Healthcare Finance News

pdf Get ready for value-based purchasing

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Hospital Value Index™

The Data Advantage Hospital Value Index™ is the first comprehensive scorecard measuring the relative value of care provided by U.S. hospitals. This new measure studied more than 1,500 general acute-care hospitals in America’s 100 largest cities, serving approximately 180 million consumers.

This new measure, the Data Advantage Hospital Value Index™ , was developed in anticipation of the Centers for Medicare and Medicaid Services’ (CMS) Value-Based Purchasing initiative, which will financially reward a hospital based on the value of its care beginning next year. It also recognizes the growing influence of consumers shopping for the best hospital values in their communities.

The Hospital Value Index™ defines a hospital’s value by its success in four critical areas:

  • Quality of its care, including core processes and patient safety;
  • Efficiency of its care and affordability, including the prices it charges;
  • Experience encountered by its patients as measured by patient satisfaction; and
  • Comprehensive reputation of a hospital as measured by local public perception.

For a complete list of findings, market-by-market hospital scores, and more information on the Hospital Value Index™, please visit www.hospitalvalueindex.com.

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Your Healthcare Data Resource

Data Advantage provides Business Intelligence for Healthcare™ to healthcare executives, clinicians, suppliers, consultants and analysts. Whether your organization needs to increase revenue, manage costs, compete more effectively or gather evidence to implement organizational change, Data Advantage provides the information to support their complex decisions.

Since 1992, thousands of customers have relied on Data Advantage to provide independent, transparent and objective business intelligence to make the right decision every time. Whether you need one-step access to public benchmarking data or want to compare your hospital’s performance against our proprietary database, Data Advantage is the source.

Gain a competitive advantage – use Data Advantage’s Business Intelligence for Healthcare™ to improve your performance.

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The Data Advantage Difference

If you need Business Intelligence for Healthcare™, you need Data Advantage.  From standard benchmarking and physician profiling to custom reports and databases, we guarantee fast, accurate results to help you meet your organizations goals.

Benchmarking (DataView MB)

DataView MB enables you to measure your organization’s performance against the competition – and identify opportunities to improve your business.

Planning and Marketing (DataView P2)

DataView Planning 2.0’s combines the latest geo-spatial analysis tools with demographic and psychographic data to provide healthcare marketing intelligence.

Clinical Resource Management (DataView IP)

DataView IP allows you to analyze hospital financial and clinical performance and physician practice patterns to identify resource management and cost-savings opportunities.

Quality Measures (DataView QP)

DataView Quality Performance allows you to evaluate quality and safety performance using our abstraction tools designed by nurses, for nurses.

Custom Data

In addition to our standard data products and services, Data Advantage will create customized reports to address your unique data needs.

Hospital Value Index™

The Hospital Value Index™ is the first comprehensive index that measures the real-world value of care at U.S. hospitals.

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