Contributors
John Morrow is Principal of The Ratings Guy, LLC, and advises information companies and their constituents on the use of provider performance to assist with strategic decision support and policy analysis. Morrow is the founder of 100 Top Hospitals: Benchmarks for Success®, Creator of the Patient Satisfaction Index™ and Founder of the Hospital Value Index™.
Morrow has provided Congressional expert testimony assessing the impact of Balanced Budget Act and Balanced Budget Refinement Act on the U.S. hospital industry. He has published in the areas of inpatient outcomes, performance measurement, longitudinal analysis, ambulatory outcomes, clinical and cost management for the U.S. and UK hospital industries. Mr. Morrow has resided in Canada, the United Kingdom and France, all models of nationalized health services. Today, he resides in Mid-coast Maine, USA.
Email: John@TheRatingsGuy.com
Phone: 207-323-0560
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Gunter Wessels is a Partner in TIGI, a consulting firm with an emphasis on healthcare. Prior to joining TIGI Wessels operated in independent consultancy while completing a Ph.D. Wessels firm focused on healthcare economics and the comparative value of different healthcare interventions.
Wessels clients include companies in the private sector of healthcare in the US, Canada, and Europe.
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Mark has over 30 years of healthcare experience that includes positions responsible for multiple hospitals, multiple surgery centers, and the start up of a dialysis company.




