Life’s a struggle then you die!!!

The above saying usually contains a more colorful word than struggle, but the meaning is the same. In the context of health, this statement describes the human condition well. From birth to death, even the healthiest among us deal with the health consequences of aging and the demands of living that eventually results in death. The Senate Healthcare Reform Bill appears to be written based on the premise that this reality can be substantially changed (except for the ending of course) by government action.

The major goal of this bill continues to be to extend health insurance to all people living in the US. It is accepted without debate that not having health insurance is a severe health risk. The truth is actually much more complicated, but that is another discussion for another day. This bill goes far beyond simply increasing access to health insurance, however. The bill contains an almost endless list of studies, experiments, demonstration projects, and health improvement initiatives geared to making people healthier.

The following list describes some of these initiatives:
• Establishes the Center for Quality Improvement and Patient Safety to identify best practices and healthcare delivery process improvements
• Medical Homes will be funded to provide medication management services for specific patients that includes in-home services
• Funds a program to develop patient decision aids sensitive to cultural issues to help patients make the right healthcare choices for themselves
• Establishes an Office of Women’s Health to focus on how to improve healthcare for women
• Creates a National Prevention, Health Promotion, and Public Health Council to reduce incidence of preventable illness and disability (includes reduction of tobacco use, sedentary behavior, and poor nutrition)
• Funds more School-based clinics
• Provides for funds to study ways to improve oral health care
• Allows Medicare to pay for a physician visit to put together a personalized prevention plan
• Directs Secretary of HHS to determine which preventive services should be covered by Medicare without co-pays or deductibles
• Funds a tobacco cessation program for pregnant women covered by Medicaid
• Directs the Secretary to research incentives that could be implemented to change risky behaviors in the Medicaid population
• Requires manufacturers to make sure that new healthcare technology is accessible by the handicapped
• Provides funding to increase immunizations
• Requires chain restaurants to label their food with nutritional values
• Funds community centers to develop individualized wellness plans
• Requires employers to provide reasonable break times for nursing mothers
• Creates an initiative to combat childhood obesity
And many more…

Sadly, they left out my favorite health improvement idea. Studies have shown that people with pets tend to be happier and live longer. The authors of this bill should have funded a program of buying everyone a government approved pet. The good news is that this idea and any others that are left out can be added later. The bill calls for the establishment of many new Offices, Centers, and Commissions that can add new programs and initiatives as studies indicate their value.

Clearly, there was a heavy dose of academic input into this bill. Academics love to create studies and recommend courses of action that address the problems and implement the solutions identified by their studies. Obviously, the political sponsors of this healthcare bill have bought into the above academic ideas in a big way. The question is why they have done so now? The answer is embedded in the language that accompanies almost all of the health improvement initiatives. The ultimate goal is healthcare cost reduction. These collective initiatives are one of the cost reduction strategies the sponsors hope will not only pay for the cost of this entitlement, which will be much greater than projected, but also cover the ever growing government deficits caused by the Medicare and Medicaid programs. They are gambling big that healthcare costs can be driven down by preventive and wellness care. They are gambling with their political futures and perhaps the solvency of the US government.
Unfortunately, their gamble is going to fail because of the inherent immutable truth of the lead into this piece. Whatever other benefits these initiatives will generate, cost reduction will not be one of them. A simple thought experiment and real life example demonstrate this fact. Think about what would happen to the national cost of healthcare if an inexpensive cure for cancer was found tomorrow. The academic answer would be that healthcare costs would decline significantly. All the costs associated with diagnostic tests, surgery, chemotherapy, radiation therapy, and other related treatments would disappear overnight. The real answer, however, is that healthcare costs would decline in the short term and then begin to increase again until the increase swamped any savings generated by no longer providing cancer services. The reason is that anything that extends life almost certainly causes an increase in healthcare costs over time (as well as increasing the costs of non-healthcare programs like Social Security). Only the mix of healthcare services that are utilized would change assuming overall access to healthcare remains unchanged. Because cancer would no longer end people’s life prematurely, more will have to be spent on the increased incidence of other chronic diseases associated with aging such as congestive heart failure and dementia. Perhaps the best real world example of this conundrum involves cigarette smoking. It is very clear that the significant reduction in the number of people in the US who smoke cigarettes (from 37% in 1970 to 22% in 2003; a 40% reduction in the number of smokers over that time) has had no impact on the rate of inflation in the nation’s healthcare costs. Despite this reality, the federal government still publishes reports on how much cigarette smoking is costing the nation in terms of healthcare expenditures.

Hopefully, there are better strategies being considered than the ones discussed here to “bend the healthcare cost curve”. If not, the light at the end of the tunnel is a train.

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Where is the Value in Pharma?- Redux

My previous blog opined about some recently published news in the New York Times surrounding sudden price increases of popular brand drugs used by the Medicare population. I used that report to dig into my own (non-Medicare) experience with retail drug pricing and found one example of exorbitant price increases that I still cannot explain (n=1). Yet, I looked closer at the reports that were referenced in the NYTimes and found some interesting contradictions, or better yet shortcomings of the reporting for consumer purposes.

I also interviewed the key Executive from IMS Health responsible for their global pharmaceutical market trend report (see Press Release)   IMS Health is the largest pharmaceutical research and market intelligence company in the world and is in the middle of a $5.2 Billion sale to several large investment houses. They have a global footprint and more data about pharmaceutical trends than we have time to elaborate upon.

The NYTimes references a nicely packaged report called the Rx Watchdog Report from the AARP Public Policy Institute. That report represents that the most widely used prescription drugs combined market baskets of drugs (commonly used by the Medicare Part D beneficiaries) had manufacturer prices (wholesale acquisition cost) that were increasing at rates above the Consumer Price Index. AARP reports that the overall market basket growth for pharmaceuticals increased by 5.4% in the 12-months ending September 2009. Specifically AARP reported that widely used Brand Name prescriptions grew by 9.3% and Specialty Prescription drugs increased by 10.3%.  The AARP report also states that Generic Prescription drugs decreased in price by 8.7%.

The NYTimes references reports from IMS Health but fails to parse out the details of their U.S. findings from their October 8, 2009 announcement which reported global market growth of 4-6 percent in 2010.

I mistakenly believed that when you looked at the IMS Health press release about global pharmaceutical trends and aligned it with the AARP Rx Watchdog Report that they were saying the same thing, when in fact they don’t. It might have been coincidence that the reports were released at similar times and have similar numbers in their headlines, but it just doesn’t add up!

For example:

  1. The AARP Rx Watchdog Report only looks at Medicare Part D beneficiary market baskets. It is a segment of pharmaceutical utilization, and I guess for political reasons it is a really big deal to those trying to balance the reform budget and influence Medicare Part D drug benefits and administration. It does point out one thing for sure; the combined market basket has increased 5.4% at a time when the Consumer Price Index is falling. But I have to ask, what healthcare segment isn’t growing, and in the current economy it is nice to see any industry that has found a way to expand.

 

  1. I do like the comparison of Brand vs. Specialty vs. Generic comparisons made in this AARP Report, but once again, it is useful for a Medicare Part D market basket only, it doesn’t tell us anything about what else is going on in the industry, even simple things like discounts, rebates, sample costs, improvements in efficacy, formulary make up of generic and brand drugs etc. It is one data point among many worth considering when calculating value.

 

  1. The AARP Rx Watchdog Report measures price, it speaks not one word toward outcomes, efficacy, safety or quality…so the report is void of the major components of true Value. I would think its members might care a bit about that!

The IMS Health news release of October 8, 2009 and my interview with Murray Aitken, SVP of Healthcare Insights, was quite revealing and informative, but on an entirely different plane.  The product that IMS sells to the pharmaceutical industry to develop forecasts and cited in several stories is IMS Market Prognosis. IMS is in the business of trend reporting  on the $800 Billion global pharmaceutical industry. Analysts around the world use IMS data for: predictive modeling, planning, monitoring market surveillance, and to strategize about global drug issues.  Their audience is a business and research community looking at investments in therapies in dozens and dozens of countries around the world. The IMS reporting is what I would describe as B2B reporting.

I did learn a few things from Aitken that are worth reporting;

  • The U.S. market represents 40% of the global pharmaceutical market and like most developed markets is growing in the mid-single digit range.
  • The U.S. market projection is predicted to grow 3 – 5% in 2010 and 2 – 5% through 2013.
  • The increases from the previous IMS Health projections are fundamentally the result of difficult multi-variant models that use history to project the future. Not all history is constant and for example some of the factors that influenced their most recent increases relate to a) inventory patterns that reflected swings in fluctuations from lows in Q4 ’08 to highs in Q1 ’09, b) expected price moderation in Branded products that did not develop, c) continued price contraction in Generics which failed to continue, and d) a better than anticipated year for drug safety with no major drug recalls occurring in 2009. So yes, I learned that price caught them by surprise as well.
  • Pharmaceuticals, as a health industry segment account for a declining 10% of overall health care spending.
  • 2009 U.S. pharmaceutical growth will likely end up as being one of the four lowest years for growth since 1957, the first year records were collected on this topic.  

In my opinion, the IMS Health report poses a fairly gloomy picture for the U.S. pharmaceutical industry from an investor’s standpoint.

So, two reports, two perspectives and a few insights about the complexities of a massive industry that has yet to figure out how to translate the spend into value. So in the interim, folks will look at Wholesale Acquisition Cost as the proxy for price (discounts and rebates cannot be accounted for) and little will be understood about how a $2.00 or $200.00 pill or bio-agent can; help improve the quality, extend the duration of or save the life of a loved one.

The biggest take away here is that the pharmaceutical industry needs to do what the hospital industry has done and develop a Pharmaceutical Value Index, so transparency can be introduced into the cost/outcome equation so desperately sought by today’s health activated consumer. And when those of us who are activated read the NYTimes, we should be cautious about news reports that combine Medicare Policy Watchdog reports and B2B global market data into a single conclusion that in retrospect may seem a bit politically motivated.

Are prices going up, yes. Do I know why my Accutane example is such an outlier, not yet.

Alas, my next big idea, The Pharmaceutical Value Index! Stay tuned.

John Morrow, The Ratings Guy.

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Missed Opportunities to Control Future Healthcare Costs in the House Healthcare Reform Bill

Missed Opportunities to Control Future Healthcare Costs in the House Healthcare Reform Bill

It is generally agreed that the recently passed House Reform Bill will cause healthcare costs to explode. Providing more people with insurance coverage and making certain services free to the patient (e.g. there will be no cost sharing for preventive services) will cause an explosion in demand. As the Massachusetts experiment has shown, the only restraint on the increase in demand will be the shortage of physicians, especially primary care physicians.

This is not to say that none of the provisions in the Bill address healthcare costs. It is worth reviewing some of these provisions.

Reducing Fraud and Abuse:

The Bill increases funding for fraud and abuse investigations. Congress learned in the 1990s after passage of the Kennedy-Kassenbaum Bill that there is potentially a lot of money to be recovered from misbehaving providers committing Medicare fraud. There have definitely been some egregious cases of fraud where providers have engaged in scams to get Medicare reimbursement for fictitious services. For the most part, however, this fraud is small dollar fraud relative to the size of the Medicare budget. The big recoveries have come from cases where the fraud was dubious at best and at worst were attacks on specific industries or companies. The actions against lab companies, home health agencies, dialysis companies, and Columbia/HCA in the 1990s and early 2000s come to mind. The accusations mostly involved different interpretations of various regulations between Medicare and the providers. In most of the cases, the government decided to go after providers for long established practices that were well known. This is not true fraud and speaks more to the complexity of Medicare’s regulations and the government’s incompetence than anything else. If the government goes after major recoveries based on “new” interpretations of what is acceptable practice, no cost reductions are being accomplished. Medicare will recover the funds, but the providers will have to seek other revenues to replace what is lost and cover the fines. As they have for 50 years, they will look to private insurers (if they are still around). This is cost shifting, not cost reduction.

Establishing Clinical Standards:

Perhaps the more interesting cost-control provision of the Bill establishes a Center for Comparative Research inside the Agency for Healthcare Research and Quality. The purpose of this new Center is “to identify the manner in which diseases, disorders, and other health conditions can most effectively and appropriately be prevented, diagnosed, treated and managed clinically” i.e. this Center will be establishing new clinical standards. For opponents of the Bill, this Center is the dreaded “Death Panel”. They fear that the Center and its related Commission inevitably would establish standards that limit care for cost reasons. However, to avoid this criticism, the following language was added to the Bill:

“Nothing in this section shall be construed to permit the Center or Commission to mandate coverage, reimbursement or other policies for public or private payers.”

“Nothing in this section shall be construed to authorize any Federal officer or employee to exercise any supervision or control over the practice of medicine.”

The Bill’s opponents can decide whether these latter two provisions provide enough security from the federal government meddling in people’s healthcare decisions. From my perspective, it is simply a missed opportunity for the government to initiate some meaningful reform. The lack of consistently applied and dynamic clinical standards is perhaps the greatest weaknesses of the healthcare system today. No other industry operates in such a manner. This lack of standards makes it impossible for insurers to adequately describe what they cover (or do not cover) and for patients to understand what they should expect from their providers. This vacuum leaves the door wide open for attorneys to sue providers and insurers for their decisions when their client did not get the desired outcome. Without standards, there is always an “expert” available to say that the care could have been better. The lack of standards also allows many medical device and pharmaceutical companies to market inferior, more expensive, and sometimes even ineffective therapies in partnership with bought off medical researchers.

While undertaking comprehensive healthcare reform, the government has a real opportunity to bring some discipline to the provision of medical services. The physician’s decision to order tests or treatments is always an exercise in probability. The current system that exposes doctors to severe malpractice risks and financially protects patients from the cost of their care leads physicians to order tests and treatments that have a low probability of providing useful information or getting effective results. Clinical standards that are developed after consideration of clinical probabilities and costs of various treatment alternatives could be very helpful to physicians. While physicians have been generally resistant to these efforts, I believe their concerns can be addressed. If the standards are tied into protection from baseless malpractice suits, physicians will be more open to the idea. The process for setting standards would have to be dynamic so that they change as new technology and information become available. They would also have to clearly indicate where physician judgment is necessary. Most importantly, insurance companies should be allowed to make coverage decisions based on these standards. Their decisions could be reviewed by an outside panel where there is disagreement. Because the standards would be based on an evaluation of probabilities, patients should always be allowed to pay for tests and treatments that are not within the standards. Research companies could also pay for “non-covered” services for their purposes.

It is absurd to think that when the government gets to the point that it is paying 60 to 70% (whether this is appropriate is another discussion) of the nation’s healthcare bill that it should not make decisions about the value of what is being purchased. It is the same discretion that any intelligent person exercises when a significant purchase is being considered. Unfortunately, the House Bill is setting up the scenario where the government will eventually pay a large percentage of the nation’s healthcare bill and have to forego a valuable tool to manage its expenditures. It is a missed opportunity.

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The Value is Falling!!!!!

The Value is Falling!!!!!

It’s been recently reported in the NYTimes and by the AARP that drug prices have suddenly increased by as much as 9% on average since the beginning of the year. The increase is such a turnaround in trends that the pharmaceutical industry’s largest market surveillance organization had to re-issue its guidance for the year. This is while more and more drugs are being ADDED to the generic formularies, and retailers are implementing competing programs to WalMart’s $4.00 generic extravaganza. I was pleased to find my local Hannaford Brothers Pharmacy not only with a cheap generic program, but offering a list of oral antibiotics that are now FREE! We know that nothing is free so I dug further.

And, I wasn’t surprised when I randomly took one family member’s prescription to the test to see what I could find in pharmaceutical value.  The news may not be surprising to to the NYTimes, but let me just confirm for all of you value-conscious shoppers, it is becoming a “shell game”…even with the alleged transparency on pricing. Where is the value going?

The sample prescription is Accutane, a popular brand medicine for the treatment of acne. Anyone with a teenager might know this one. It comes in several generics, and is typically expensive they tell me because of the safety and compliance rules surrounding its use. The patient must agree to monthly blood tests, take a monthly on-line pledge screening and show their special membership card to prove they remain in compliance. Only then can the patient get the prescription. I’ll pay for that safety, because it is part of the value of what I get.  But what has changed recently to influence the price of that?

The retail price in the last 4 months has gone from $294.99 to $650.01 for a typical 30-day supply and the generic has gone from $222.78 to $412.21 for the same. That’s a whopping 200% increase!!! Wow!

I asked the pharmacists what was going on and they said that “prices were now changing daily, faster than they had ever seen”. So much so I found  that Web sites that once posted prices, now have the typical insurance company disclaimer that “prices are valid only at the time of dispensing, and subject to change”. One pharmacy chain is having so many people question the prices in their Healthy Saver Plus program that they won’t tell you the price until the drug is dispensed! Are we going backwards with pharmaceutical transparency and value?

I checked my trusty Canadian pharmacy and the Accutane brand was one half the US price and the generic was 40% of the US cost. Same products, same manufacturers delivered to my door via the U.S. Postal Service, now that is value!

I am not the only one who thought it was curious that the Pharmaceutical lobby was so quite on the new pharmaceutical industry tax imposed as part of the legislation moving through the House. I also thought it was interesting that the conditions the pharmaceutical industry would be placed under for price negotiations under health reform were also surprisingly without discord. So, the Secretary in her infinite wisdom is going to get the best price from the pharmaceutical industry? Right!

The pharmaceutical industry is shooting itself in the foot with this kind of behavior. It has recently echoed around Washington that “there are few statesmen when it comes to health reform”, and this is just one more example of how value is falling in healthcare. Shame on the pharmaceutical industry for being so callous, you are anything but statesmen, maybe our only real hope is WalMart.

John Morrow

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The Patient Protection and Affordable Care Act

pdf        The Patient Protection and Affordable Care Act

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From The Washington Post: A $300 Billion Deception

I think the November 15 Editorial Page at The Washington Post has it exactly right. In the “if you can’t beat’em, join’em” category, I quote:

 HAVING PASSED a health reform bill that is, at least theoretically, paid for, the House of Representatives is poised this week to blow a quarter-trillion-dollar hole in the federal budget involving, you guessed it, health care. This is the so-called doc fix, to prevent scheduled cuts in Medicare reimbursements to physicians from taking effect.

Say you are a member of Congress who agrees that the cuts should be rescinded — that physician payments shouldn’t be reduced, that is — but also believes that the payments should not add to the national debt? Under the rule governing the House debate, you won’t be allowed to suggest any offsetting savings. Either you go for the doc fix and add massively to the deficit, or you torpedo the fix and wreak havoc in the Medicare program, with a 21 percent cut set to take effect Jan 1. Nice choice. It puts those who believe in both fiscal responsibility and averting these draconian cuts in an impossible situation.

By the way, don’t be fooled by the incredible shrinking “cost” of the fix. The official Congressional Budget Office estimate used to be $245 billion over 10 years. Now it’s $210 billion. In fact, the real hit to the budget will be closer to $300 billion. The lower CBO numbers stem primarily from the administration’s move to change the rules about which physician payments are subject to the cuts. The administration proposed a regulation to exempt drugs administered in doctor’s offices, such as chemotherapy, from the spending ceiling. That has the effect of making the cost of the fix look smaller, but it doesn’t change the ultimate drain on the treasury: Medicare will end up paying out the same amount of money.

All of this is, to some degree, Medicare kabuki to placate the American Medical Association. The Senate doesn’t have the votes to pass a permanent fix without paying for it — though, of course, it also doesn’t have the votes actually to pay for it. So while the House might pass the unpaid-for fix, it will likely die there. The result will be another year-long, or possible two-year, patch slapped on this mess. Finding the money to pay for the fix and, more to the point, cobbling together the political coalition to support it, is difficult. Which is why Congress and the administration have joined hands in the pretense that the doc fix has nothing whatsoever to do with health reform.

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Intended consequence of the recently passed House Bill

Over the past month, the leadership in the House had to accept one significant change to their concept of healthcare reform; the public option will now have to act more like a private insurer at least in regards to how it will negotiate rates with providers. Instead of accessing the Medicare rates, the revised Bill calls for the government plan to pay the average of prevailing provider rates with private insurers (obviously the formerly confidential agreements between payers and providers will no longer be confidential at least as far as the government is concerned) .

At first glance, this would appear to be a significant and positive change for the future financial stability of hospitals. Under the old bill, the government plan would have had such an enormous advantage over private insurers in terms of what it paid providers in general and hospitals in particular that it was hard to see how the private insurers could survive. Their decline and eventual demise would have eventually reset provider rates across the country to Medicare rates, which do not cover the cost of operating hospitals by today’s standards.  Furthermore, the Health Choices Commissioner (HCC) was given power to restructure the payment methodology for providers that potentially could have caused even more havoc in the industry (the Bill still allows for experimentation with the Medicare payment methodology).

However, after reading the new House Bill that just got passed by the House, it appears there really is not much of a reprieve for providers if this Bill or something like it becomes law. The (HCC) was given even more powers to regulate the private insurance industry than the previous bill. These new powers in essence make all the private insurers de facto government run plans. The single most important new power is to approve annual premium increases. This gives the HCC the same power that the States have over their public utilities. There are several big differences however.  In my state, the Corporation Commission that has control over the public utilities rates is governed by an elected Board. They are not accountable to the State’s governor. The decisions of the Corporation Commission also do not significantly affect the State budget. As expensive as utilities can be, they do not make or break the State budget. By this bill, the HCC will be accountable only to the President and will have a powerful voice in how much the federal government pays for healthcare. The federal budget for this program will be significant and it will be very politically sensitive. 

The future HCC is going to face the inevitable squeeze of being between a rock and a hard place. As premiums continue to increase faster than inflation (as there are no cost reducing measures in this bill), the cost of the government provided affordability credits (subsidies to low income individuals and families to buy insurance) will rise as well. This will increase the pressure of the program on the government budget at a time when deficits are already projected to be high. One way to mitigate this budgetary pressure will be to fix the value of the affordability credits. If this is done however, the share of the premiums that lower income people will have to pay out of their own pocket will become unaffordable. This will be politically unacceptable. The other alternative will be to just tell the insurers that they cannot raise their rates as much as requested. This will be much more politically acceptable and reduce the pressure of the program on the government deficit.

By the time the above occurs, the insurers will also be restricted by the government’s target of maintaining at least an 85% medical loss ratio. As a result, they will not have the resources (or power) to implement tough new utilization standards that could help them reduce costs. They will not have any choice but to deny providers’ rate increase requests, the only cost they will be able to control (the government also dictates the benefit structure of each plan). Providers will not really have any alternative to accepting what the insurers offer because all the insurers will be forced to operate almost exactly alike. Providers could receive a double punch at this time. In recent years, providers have negotiated new rates with insurers to not only cover their increasing costs, but to also make up for the inadequate increases of Medicare and Medicaid. If the federal and state governments are limiting increases to providers through these programs at the same time, providers will feel enormous financial stress.

Eventually insurers and providers may again choose to experiment with capitation contracts (it is likely such a change would require government approval). Powerless insurers will want providers to take more risk for utilization and prices. Providers may prefer to take risk rather than accept pricing limits hoping that they can implement effective utilization and cost controls on their own. It seems that no matter what eventually occurs with healthcare reform, hospitals will have to become very innovative in lowering their costs.

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What it all Means: Practice versus Theory

Data Guy: 

No one disputes that there is variation in care and outcomes in the US and that variation manifests in many, many different ways. Most of us have been staring that variance in the eye for well over two decades. Some of us have even been doing something about it on a national scale.

One way to look at variation is to study Medicare spending per capita and to declare that if spending is high, and not justified by outcomes (controlling for age, gender, and other socio-economic factors) that it is a bad thing, and most might agree. It sounds logical and consistently plays out for the dozen or so years that the Dartmouth Atlas Project has been pushing for reform. Same model, same results no surprise there.

Others, especially those who build systems, collect data for analysis, test hypothesis, build models, teach physicians about variance and get their hands dirty every day with the “change” thing, know that the “stick approach” is nothing other than bad policy. What they also object to is the abject approach that if the spending says so then it is true!

I don’t have to cite examples of government data and research that points to illogical spending, reimbursement or taxation for that matter to make my point any more clear.

The simple point gentlemen is that there is no one single thing that makes McAllen,  East Long Island, Grand Junction or Rochester exceptionally good or bad, except that they are at similar points on some researchers pole that doesn’t adjust for all variables.

The reason that there is a Blog on The Hospital Value Index site is to also bring awareness to the multi-variant points of light that make health care unique from one place setting to another.  The more we refine the analyses, and the better the data and methodology become, the closer we get to root cause. But until then, let’s stay focused on some key factors; utilization, safety, satisfaction, process measures, risk adjustment for case severity, efficiency, outcomes  and price (and maybe a few other things) all matter! AND when building models and drawing conclusions it is more helpful to have complete, current and accurate data! GIGO is what we once called it, “garbage in, garbage out”.

Where the rubber hits the road is not with the researcher’s ego and political affiliation or even source of funding and grants, but with what we all can learn and deploy when we working stiffs go into hospitals and try to re-train the physicians and staff; most of whom weren’t taught anything about economics while they were studying for their Board certification. It may be just that easy…or not!

If you have a better point to make, go build something like RWJ funded at Dartmouth, or invest a couple million dollars and try to create your own engine like we did. I personally appreciate your contributions and look forward to your results.

John R. Morrow

Founder: The Hospital Value Index™, 100 Top Hospitals:Benchmarks for Success®, The Patient Satisfaction Index™

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Best in Value™ Hospitals Recognized for Affordability and Efficiency

Merit Award names hospitals nationwide; NY, PA & AL top the list 

NASHVILLE, Tenn. –Today, Data Advantage, LLC announced the names of hospitals receiving the Best in
Value: Superior Affordability & Efficiency Merit Award™ from the 2009-2010 Hospital Value Index™, the
first and only national study on U.S. hospitals and the value of care they provide. 

The Superior Affordability & Efficiency Merit Award™ showcases hospitals that deliver affordable, high
quality care to their communities with high patient satisfaction. Hospitals in economically diverse
markets, such as New York, Pennsylvania and Alabama, indicate success on all fronts and dominate this
Merit Award list. Interestingly, no hospitals from California made the list. 

“The American Hospital Association recently revealed that profitability at community hospitals is
decreasing,” said Hal Andrews, CEO of Data Advantage. “Even so, hospitals like the Affordability &
Efficiency Merit Award winners are able to prevail in an economic downturn by operating their hospitals
efficiently. In doing so, this group is able to provide their patient communities with affordable
healthcare.” 

“With upcoming health reform legislation and the insolvency of the Medicare trust fund in 2017,
hospitals can expect continuous pressures on reimbursement. It will be increasingly important for
hospitals to deliver high-quality care in an efficient manner,” added Andrews. 

The Hospital Value Index™ is an independent analysis of each hospital’s performance in the categories
of: quality, affordability & efficiency and patient satisfaction. Out of the more than 4,500 hospitals that
were analyzed, 75 received the Superior Affordability & Efficiency Merit Award for achieving high marks
in the affordability & efficiency category. 

In order to receive the award, hospitals were first considered as Best in Value™, or in the top 25 percent
of all hospitals when considering quality and patient satisfaction. The top 10 percent of this group were
then recognized in the affordability & efficiency category in order to receive the Superior Affordability &
Efficiency Merit Award™. 

“The Affordability & Efficiency Merit Award™ hospitals exhibit some remarkable results,” said John R.
Morrow a founder of the Hospital Value Index™ study. “These hospitals improved their scores on
average by 18.58% representing the top ten percent of all hospitals in the study, while those in the
bottom ten percent on average saw a decrease of 23.51% in their affordability and efficiency scores.”
“These improvements reflect both a reduction of costs and a decrease in prices charged for the market
basket of services. This reveals a progressive and enhanced value proposition that these hospitals
deliver to their local communities every day,” Morrow added. 

In alphabetical order, the Superior Affordability and Efficiency Merit Award recipients from the 2009-
2010 Hospital Value Index™ study are: 

• ACMH Hospital – Kittanning, PA
• Alle-Kiski Medical Center – Natrona Heights, PA
• Anson General Hospital – Anson, TX
• Arkansas Methodist Medical Center –Paragould, AR
• Arnot Ogden Medical Center – Elmira, NY
• Bertrand Chaffee Hospital – Springville, NY
• Billings Clinic – Billings, MT
• Bourbon Community Hospital – Paris, KY
• Bristow Medical Center – Bristow, OK
• Brooks Memorial Hospital – Dunkirk, NY
• Butler Memorial Hospital – Butler, PA
• Canton-Potsdam Hospital – Potsdam, NY
• Claxton-Hepburn Medical Center – Ogdensburg, NY
• Clifton Springs Hospital and Clinic – Clifton Springs, NY
• Community Hospital – Tallassee, AL
• Decatur General Hospital – Decatur, AL
• DuBois Regional Medical Center – DuBois, PA
• East Texas Medical Center Crockett – Crockett, TX
• Five Rivers Medical Center – Pocahontas, AR
• Gilmore Memorial Hospital – Amory, MS
• Graham Regional Medical Center – Graham, TX
• Greenbrier Valley Medical Center – Ronceverte, WV
• Hamilton General Hospital – Hamilton, TX
• Helen Keller Memorial Hospital – Sheffield, AL
• Heritage Valley Beaver – Beaver, PA
• Heritage Valley Sewickley – Sewickley, PA
• Highland Hospital – Rochester, NY
• Iberia General Hospital and Medical Center – New Iberia, LA
• Ira Davenport Memorial Hospital – Bath, NY
• Jameson Memorial Hospital – New Castle, PA
• Jamestown Hospital – Jamestown, ND
• Jellico Community Hospital – Jellico, TN
• Jennings American Legion Hospital – Jennings, LA
• Jones Memorial Hospital – Wellsville, NY
• Kenmore Mercy Hospital – Buffalo, NY
• Lakeland Community Hospital – Haleyville, AL
• Lakeside Memorial Hospital – Brockport, NY
• Livingston Regional Hospital – Livingston, TN
• Marion General Hospital – Columbia, MS
• Marshall Medical Center South – Boaz, AL
• McCullough-Hyde Memorial Hospital – Oxford, OH
• Medcenter One – Bismarck. ND
• Mercy Hospital – Buffalo, NY
• Meritcare Health System – Fargo, ND
• Minden Medical Center Inc – Minden, LA
• Monroe County Hospital – Monroeville, AL
• Morehead Memorial Hospital – Eden, NC
• Nason Hospital – Roaring Spring, PA
• Nicholas H. Noyes Memorial Hospital – Dansville, NY
• Northern Hospital of Surry County – Mount Airy, NC
• Northwest Medical Center – Winfield, AL
• Pauls Valley General Hospital – Pauls Valley, OK
• Punxsutawney Area Hospital – Punxsutawney, PA
• Roane Medical Center – Harriman, TN
• Rochester General Hospital – Rochester, NY
• Rolling Plains Memorial Hospital – Sweetwater, TX
• Southeast Alabama Medical Center – Dothan, AL
• St. Alexius Medical Center – Bismarck, ND
• St. Bernard’s Medical Center – Jonesboro, AR
• St. Clair Memorial Hospital – Pittsburgh, PA
• St. Francis Hospital – Charleston, WV
• St. Joseph’s Hospital Yonkers –Yonkers, NY
• St. Mary’s Hospital at Amsterdam – Amsterdam, NY
• St. Mary’s Medical Center of Campbell County – La Follette, TN
• Stonewall Jackson Memorial Hospital – Weston, WV
• Takoma Regional Hospital – Greeneville, TN
• Tawas St Joseph Hospital – Tawas City, MI
• Taylor Regional Hospital – Hawkinsville, GA
• Uniontown Hospital – Uniontown, PA
• Unity Hospital of Rochester – Rochester, NY
• UPMC Bedford – Everett, PA
• Weirton Medical Center – Weirton, WV
• Wheeling Hospital – Wheeling, WV
• Williamson Memorial Hospital – Williamson, WV
• Woman’s Christian Association – Jamestown, NY
 

For more information on the Voices of Value™ and the Best in Value™ hospitals, please visit
www.HospitalValueIndex.com

Note: In order for hospitals to publicize results, including the use of this news release, hospitals must
obtain written approval from Data Advantage. To do so, please contact Araby Thornewill at 866-996-
3282.

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Hospital Value Index™ Quality Award Recipients Released

Superior Quality Merit Award recognizes 75 hospitals nationwide

NASHVILLE, Tenn. Data Advantage, LLC announced today 75 hospitals receiving a Best in Value™: Superior Quality Merit Award from the 20092010 Hospital Value Index™ the first and only national study on U.S. hospitals and the value of care they provide.

The 20092010 Hospital Value Index™is an independent analysis of each hospital’s performance in the categories of: quality, affordability & efficiency and patient satisfaction. Out of the more than 4,500 hospitals that were analyzed, 75 received the Superior Quality Merit Award for achieving high marks in the quality category.

“This group of hospitals has a proven ability to deliver high quality care, a key element in providing overall value to their communities,” said Hal Andrews, CEO of Data Advantage. “Our study suggests that hospitals that achieve outstanding scores in the area of quality will be rewarded in the new world of ValueBased Purchasing, so each of these hospitals is off to a good start.”

The quality category is analyzed using data from the Centers for Medicare and Medicaid Services (CMS) Core Measures, AHRQ Patient Safety Indicators, CMS 30day mortality scores and CMS reported hospital readmission rates. In order to receive the award, hospitals were first considered as Best in Value™ or in the top 25 percent of all hospitals in the study. The top 10 percent of this group were then ranked in the quality category in order to receive the Superior Quality Merit Award.

“The Hospital Value Index™ study found that all hospitals recognized as Best in Value™ improved their quality scores by an average of 8.14% since March 2009, while those that were not recognized as Best in Value™ saw a drop in quality by 1.1% during the same term,” said John Morrow, a founder of the Hospital Value Index™ study.

“Quality continues to improve in high value hospitals, and these Merit Award recipients are being recognized for their exceptional quality performance,” Morrow added.

In alphabetical order, the Superior Quality Merit Award recipients from the 20092010 Hospital Value Index™study are:

  • Advocate Good Samaritan Hospital (Downers Grove, IL)
  • Alegent Health Immanuel Medical Center (Omaha, NE)
  • Alegent Health Lakeside Hospital (Omaha, NE)
  • Alegent Health Mercy Hospital (Council Bluffs, IA)
  • Alegent Health Midlands Hospital (Papillion, NE)
  • Arnot Ogden Medical Center (Elmira, NY)
  • Aurora Baycare Medical Center (Green Bay, WI)
  • Ball Memorial Hospital (Muncie, IN)
  • Baylor Medical Center at Irving (Irving, TX)
  • Berger Hospital (Circleville, OH)
  • Berkshire Medical Center (Pittsfield, MA)
  • Bon Secours-Memorial Regional Medical (Mechanicsville, VA)
  • Carolinas Medical Center‐University (Charlotte, NC)
  • Centra Health (Lynchburg, VA)
  • Clara Maass Medical Center (Belleville, NJ)
  • Cleveland Clinic Florida (Fort Lauderdale, FL)
  • Community Medical Center (Toms River, NJ)
  • Cullman Regional Medical Center (Cullman, AL)
  • Delray Medical Center (Delray Beach, FL)
  • Evanston Hospital (Evanston, IL)
  • Flowers Hospital (Dothan, AL)
  • Forsyth Memorial Hospital (Winston
  • Fort Madison Community Hospital (Fort Madison, IA)
  • Fremont Area Medical Center (Fremont, NE)
  • Gaston Memorial Hospital (Gastonia, NC)
  • Good Samaritan Hospital Medical Center (West Islip, NY)
  • Goshen General Hospital (Goshen, IN)
  • Hackensack University Medical Center (Hackensack, NJ)
  • Hackettstown Regional Medical Center (Hackettstown, NJ)
  • Harlingen Medical Center (Harlingen, TX)
  • Heartland Regional Medical Center (Saint Joseph, MO)
  • Holland Community Hospital (Holland, MI)
  • Holy Name Hospital (Teaneck, NJ)
  • Huntington Beach Hospital (Huntington Beach, CA)
  • Integris Mayes County Medical Center (Pryor, OK)
  • Jackson Purchase Medical Center (Mayfield, KY)
  • Kettering Medical Center (Dayton, OH)
  • Kettering Medical Center‐Sycamore (Miamisburg, OH)
  • Kingwood Medical Center (Kingwood, TX)
  • La Palma Intercommunity Hospital (La Palma, CA)
  • Main Line Hospital Bryn Mawr Campus (Bryn Mawr, PA)
  • Mariners Hospital (Tavernier, FL)
  • Meadowview Regional Medical Center (Maysville, KY)
  • Memorial Hospital Pembroke (Hollywood, FL)
  • Memorial Regional Hospital (Hollywood, FL)
  • Mercy Medical Center‐Dubuque (Dubuque, IA)
  • Mercy San Juan Medical Center (Carmichael, CA)
  • Minden Medical Center (Minden, LA)
  • Moberly Regional Medical Center (Moberly, MO)
  • Munson Medical Center (Traverse City, MI)
  • Newport Hospital (Newport, RI)
  • North Ottawa Community Hospital (Grand Haven, MI)
  • Oklahoma Heart Hospital (Oklahoma City, OK)
  • Owatonna Hospital (Owatonna, MN)
  • Parkway Medical Center (Decatur, AL)
  • Peninsula Medical Center (Burlingame, CA)
  • Presbyterian Hospital (Charlotte, NC)
  • Presbyterian Hospital Huntersville (Huntersville, NC)
  • Reid Hospital and Health Care Services (Richmond, IN)
  • Saint Joseph Hospital London (London, KY)
  • Saint Joseph Mercy Saline Hospital (Saline, MI)
  • St. Charles Hospital (Port Jefferson, NY)
  • St. Luke’s Regional Medical Center (Sioux City, IA)
  • St. Mary’s Health Center (Jefferson City, MO)
  • Summa Health System Barberton Hospital (Barberton, OH)
  • Sutter Roseville Medical Center (Roseville, CA)
  • Tawas St. Joseph Hospital (Tawas City, MI)
  • Texas Health Harris Methodist Hospital Cleburne (Cleburne, TX)
  • United Hospital Center (Clarksburg , WV)
  • Vassar Brothers Medical Center (Poughkeepsie, NY)
  • Venice Regional Medical Center (Venice, FL)
  • Walker Baptist Medical Center (Jasper, AL)
  • Walla Walla General Hospital (Walla Walla, WA)
  • West Anaheim Medical Center (Anaheim, CA)
  • Williamsport Hospital and Medical Center (Williamsport, PA)

For more information on the Voices of Value™and the Best in Value™hospitals, please visit www.HospitalValueIndex.com.

About Data Advantage, LLC

Data Advantage, LLC is a privately held healthcare information company that specializes in providing hospitals and other healthcare related businesses with independent and objective business intelligence. The company has aggregated and compiled a warehouse of the most insightful information about healthcare utilization and maintains comprehensive benchmarks about the financial, operational and clinical performance of the U.S. hospital industry. For more information, visit www.dataadvantage.com or call 8669963282.

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